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Higher Education
NDA Protected
NDA: Research-1 LMS Migration
Change management and faculty enablement for a full LMS migration — public view shows methodology only.
2/1/2024
Process
Project timeline
3 updates
May 1, 2024milestone
Sandbox cohort 1 — integrations smoke test
Jul 15, 2024milestone
Department rollout wave 2
Aug 20, 2024milestone
Go-live weekend + hypercare
Overview
A flagship university migrated from a legacy LMS to a modern ecosystem during a compressed summer window.
We can share:
- Faculty communication arcs
- Sandbox cohorts
- Course copy validation playbooks
The Challenge
Thousands of courses, hundreds of integrations — faculty anxiety and support load were the real risks.
The Solution
Tiered enablement: power users first, then department rollouts, with validation bots and office hours.
Key Decisions
NDA:
- Vendor names and contract details omitted
- Screenshots are generic LMS UI placeholders
Results
Migration completed on schedule; helpdesk volume tracked below model after week 3.
Tools Used
Canvas
ServiceNow
Slack
