Marcus JohnsonHealthcare training specialist creating FDA-compliant learning experiences for medical device and pharmaceutical organizations.
@marcus-johnson
Available for workCreating compliant, engaging healthcare training that saves lives and protects your organization.
Hey! I'm Marcus, a freelance instructional designer who helps healthcare and life sciences companies create training that actually works. For the past 5 years, I've been partnering with pharma companies, medical device manufacturers, and healthcare systems to develop: 🏥 Clinical Training - Helping healthcare professionals master new procedures and protocols 💊 Pharmaceutical Sales Training - Equipping reps with product knowledge that converts 📋 Regulatory Compliance - FDA, HIPAA, GxP - making compliance training less painful ♿ Accessible Learning - WCAG 2.1 AA compliant courses that work for everyone I'm a Storyline power user and Rise enthusiast. I love building custom interactions that make learners think, not just click next. Available for projects starting Q2 2024. Let's chat!
Boston, MA
5+ years experience
Member since December 2025
Usually replies within hours
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Projectdraft
Project case study (STAR)
HIPAA Privacy & Security Certification
Annual HIPAA certification program for healthcare staff with scenario-based learning and assessment.
Aug 15, 2024
156 views
HIPAAHealthcareComplianceCertificationPrivacy
Category
Compliance
Visibility
Public
Portfolio reach
156 views
Published
22 months ago
Impact & Results
2.4K
Learners Reached
100%
Completion Rate
85%
Satisfaction
100%
mandated-role completion
+22 pts
post-assessment vs. legacy
Zero
violations post-rollout
2.4k
staff certified
7 months
Project Duration
SAM
Methodology
Freelance Instructional Designer
Designer Role
Compliance
Category
Step 1 — The Situation
Annual HIPAA training was treated as a checkbox: low engagement, uneven comprehension, and inconsistent documentation for auditors.
Step 2 — The Task
As a Freelance Instructional Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Process timeline
SAM Process
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Project timeline
3 updates
Jan 10, 2024milestone
Discovery with Privacy & Security stakeholders
Apr 1, 2024milestone
Scenario bank + question pools finalized
Aug 15, 2024milestone
Enterprise rollout + annual recert cycle
Step 4 — The Solution
Scenario-first modules with role-specific tracks (clinical, admin, IT), breach simulations, and printable attestations tied to LMS completion records.
Step 5 — The Impact
Outcomes: - 100% completion for mandated roles - Post-assessment scores up 22 points vs. legacy baseline - Privacy office reported faster audit prep with packaged evidence
Tools Used
LectoraHealthStreamAdobe Illustrator
Related Work
FDA Medical Device Training Suite
Comprehensive training suite for medical device sales and clinical support teams meeting FDA requirements.
324 views
Telehealth Nursing Triage Playbook
Simulation-based triage training for telehealth nurses — reduced call escalations and improved documentation quality.
198 views
ICH-GCP Clinical Research Essentials
Role-based GCP training for monitors, coordinators, and sites — aligned with ICH E6(R2) and sponsor audit expectations.
267 views
Infection Control Simulation Lab
VR-adjacent web simulations for PPE sequences, isolation protocols, and hand-hygiene coaching for busy hospital floors.
142 views
Ready to work with Marcus?
Have a project in mind or want to discuss opportunities? Let's connect and see how we can work together.