Project case study (STAR)
Comprehensive training suite for medical device sales and clinical support teams meeting FDA requirements.
Field teams needed consistent, audit-ready messaging on a complex device portfolio while protecting confidential launch details under NDA.
As a Freelance Instructional Designer, I led the end-to-end design and development of this project β from discovery and needs analysis through final delivery and implementation support.
Process timeline
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Project timeline
3 updates
Legal & regulatory alignment workshop
Pilot with clinical specialists
National rollout + LMS packaging
A modular curriculum mapped to FDA promotional guidelines: role-specific pathways, attestations, and downloadable job aids with version control.
Results (aggregated / approved for external sharing): - Audit-ready completion records across 12 regions - 98% course completion within launch window - Zero promotional review findings tied to training materials
HIPAA Privacy & Security Certification
Annual HIPAA certification program for healthcare staff with scenario-based learning and assessment.
Telehealth Nursing Triage Playbook
Simulation-based triage training for telehealth nurses β reduced call escalations and improved documentation quality.
ICH-GCP Clinical Research Essentials
Role-based GCP training for monitors, coordinators, and sites β aligned with ICH E6(R2) and sponsor audit expectations.
Infection Control Simulation Lab
VR-adjacent web simulations for PPE sequences, isolation protocols, and hand-hygiene coaching for busy hospital floors.