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Project case study (STAR)
HIPAA Privacy & Security Certification
Annual HIPAA certification program for healthcare staff with scenario-based learning and assessment.
Aug 15, 2024
156 views
HIPAAHealthcareComplianceCertificationPrivacy
Category
Compliance
Visibility
Public
Portfolio reach
156 views
Published
22 months ago
Impact & Results
2.4K
Learners Reached
100%
Completion Rate
85%
Satisfaction
100%
mandated-role completion
+22 pts
post-assessment vs. legacy
Zero
violations post-rollout
2.4k
staff certified
7 months
Project Duration
SAM
Methodology
Freelance Instructional Designer
Designer Role
Compliance
Category
Step 1 — The Situation
Annual HIPAA training was treated as a checkbox: low engagement, uneven comprehension, and inconsistent documentation for auditors.
Step 2 — The Task
As a Freelance Instructional Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Process timeline
SAM Process
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Project timeline
3 updates
Jan 10, 2024milestone
Discovery with Privacy & Security stakeholders
Apr 1, 2024milestone
Scenario bank + question pools finalized
Aug 15, 2024milestone
Enterprise rollout + annual recert cycle
Step 4 — The Solution
Scenario-first modules with role-specific tracks (clinical, admin, IT), breach simulations, and printable attestations tied to LMS completion records.
Step 5 — The Impact
Outcomes: - 100% completion for mandated roles - Post-assessment scores up 22 points vs. legacy baseline - Privacy office reported faster audit prep with packaged evidence
Tools Used
LectoraHealthStreamAdobe Illustrator
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