Project case study (STAR)
Annual HIPAA certification program for healthcare staff with scenario-based learning and assessment.
Annual HIPAA training was treated as a checkbox: low engagement, uneven comprehension, and inconsistent documentation for auditors.
As a Freelance Instructional Designer, I led the end-to-end design and development of this project β from discovery and needs analysis through final delivery and implementation support.
Process timeline
Gather information and set goals
Design, prototype, review
Develop, implement, evaluate
Gather information and set goals
Design, prototype, review
Develop, implement, evaluate
Project timeline
3 updates
Discovery with Privacy & Security stakeholders
Scenario bank + question pools finalized
Enterprise rollout + annual recert cycle
Scenario-first modules with role-specific tracks (clinical, admin, IT), breach simulations, and printable attestations tied to LMS completion records.
Outcomes: - 100% completion for mandated roles - Post-assessment scores up 22 points vs. legacy baseline - Privacy office reported faster audit prep with packaged evidence
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