Project case study (STAR)
Cut a 90-minute HIPAA module to 8 minutes of branching scenarios. Completion went from 61% → 92% across a 14-hospital health system.
A 14-hospital health system saw annual HIPAA completion drop to 61% after rolling out a 90-minute legacy course. Clinical staff were dropping out mid-module and managers were chasing completions through Q4.
As a Senior Instructional Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Process timeline
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Cut seat-time by 80% while keeping audit defensibility. Required: traceable assessment per OCR audit criteria, ADA-compliant, deployable on Cornerstone LMS in 6 weeks.
Pilot Mode: First-90-Days SaaS Onboarding
A 90-day onboarding for new AEs that cut attrition by 71% and time-to-first-deal from 88 → 47 days.
Lockout/Tagout in VR: 'The Cold Line'
25-minute Quest 3 LOTO practice loop. 100% operator certification and 0 incidents in 14 months on a high-speed stamping line.
AML Red Flags: A Branching Triage Game
25-minute branching simulation with confidence-weighted scoring. SAR-flag rate tripled post-launch.
Phonics Coach: Adaptive K-2 Reading
Audio-first 12-minute adaptive diagnostic. +0.8 grade-level gain over control across a small district pilot.