Sarah Chen(she/her)
I rebuild enterprise onboarding and compliance so the metrics move, not just the completions.
Selected work
08Courses you can play
00No playable course yet. When Sarah publishes one, you can play it here.
Skills this work teaches and assesses
ProposedAllure Connect reads each published course and records which skills it teaches and which it checks. This describes the courses, not what any learner has achieved.
No skills from courses yet. They appear after a course is published and its skills are reviewed.
Claimed by Sarah
Self-declared. Not measured or checked.- Instructional Design
- Articulate Storyline
- Rise 360
- Needs Analysis
- Stakeholder Alignment
- Performance Consulting
- SCORM Development
- Learning Analytics
- Project Management
- Visual Design
- Compliance Training
- Onboarding Design
Words from clients
“Sarah transformed our onboarding program from a disconnected checklist into a measurable learning journey. New hire time-to-productivity dropped by 40% within the first quarter after launch. Her ability to connect learning design with business metrics is exceptional.”
Her redesign of our compliance suite led to a 98% completion rate, stronger audit readiness, and the first accessibility-complete rollout we've ever achieved. Sarah doesn't just design courses—she transforms learning cultures.
Sarah built a multilingual compliance curriculum that satisfied both EU GDPR refresh requirements and FDA documentation expectations. Localization handoffs were painless, auditors praised the scaffolding, and our field teams finally had practice scenarios that mirrored real escalation paths.
I hired Sarah twice — once for an onboarding rebuild and once to instrument it. The Manager Pulse dashboard cut our 90-day attrition by half within two cohorts. She is the rare L&D leader whose work shows up in the people-ops weekly review, not just the LMS report.
I co-designed the Leadership Essentials cohorts with Sarah. She runs a peer-coaching circle the way a good editor runs a newsroom — protective of the writers, ruthless about the work. Promotion rate within 12 months was up 24%, and the rubric she wrote is still the one our managers run.
Credentials
- Certified Professional in Talent Development (CPTD)ATD · Certification · 2022–2028View source(opens the issuer’s page)
- Project Management Professional (PMP)PMI · Certification · 2021–2028View source(opens the issuer’s page)
- Certified ScrumMaster (CSM)Scrum Alliance · Certification · 2020–2026View source(opens the issuer’s page)
- IAAP Certified Accessibility AssociateIAAP · Certification · 2023–2028View source(opens the issuer’s page)
- Articulate Storyline ExpertArticulate · Badge · 2023
Recent activity
- May 19Confirmed as speaker ATD International — 'Onboarding That Pays for Itself in 60 Days'Orlando, FL
- undefined NaNPublished module Sales Enablement Battlecards — 5-Module Suite2004
- undefined NaNPublished module Manager Pulse Dashboard — xAPI Walkthrough
- undefined NaNAdded case study Manager Pulse — First-30 Onboarding DashboardCornerstone LMS · Always-on dashboard
Active in 4 of the last 12 months
Events
- May 2026ATD International — 'Onboarding That Pays for Itself in 60 Days'Speaking · Orlando, FL · Upcoming
- Nov 2025DevLearn 2025 — 'Manager Toolkits: The Missing Half of Every Onboarding Program'Workshop · Las Vegas, NV · Past
- Feb 2025Bay Area L&D Collective — 'When Compliance Training Stops Being a Tax'Panel · San Francisco, CA · Past
Q3 2026 · Two concurrent engagements
Scale your onboarding without scaling your team.
Most onboarding programs cost too much and teach too little. I rebuild them so the first 30 days actually stick.
- Replies
- Within a day
- First call
- Free 30-min onboarding audit — yours to keep, hire or not.
- NDA
- NDA-friendly
- Time zone
- America/Los_Angeles
- Formats
- Sprint (4–8w), Retainer (15–25 hrs/wk), Onboarding redesign