Project case study (STAR)
VR rehearsal lab for OR teams credentialing on a new robotic platform — first-attempt pass rate up 28 points, OR readiness in 30 days.
A device manufacturer was losing launch momentum because the credentialing path took 90 days and pass rates varied 35 points by hospital. Proctors had no shared signal for where teams were weak before the live case.
As a Freelance Instructional Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Build a 3-rep VR skills lab that mirrors the credentialing checkpoints, with xAPI telemetry the proctor reviews before the first live procedure.
Outcomes: - First-attempt credentialing pass rate +28 points across launch hospitals - OR readiness hit in 30 days vs. the legacy 90 - 100% credentialing completion across the first 14 hospitals on the platform - Proctor brief auto-generated from VR session adopted as the new pre-case sign-off form
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