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Sarah Chen

Sarah Chen

she/her

Transforming complex business challenges into engaging learning journeys that drive measurable performance improvements.

I transform complex compliance and leadership content into measurable learning experiences — with 40% faster time-to-productivity, 90%+ completion rates, and quantifiable ROI.

  • Instructional Design
  • Articulate Storyline
  • Rise 360
  • Needs Analysis
  • Stakeholder Alignment
  • Performance Consulting
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Working together

San Francisco, CA

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8Years experience
8Published projects
6Published packages
5Listed credentials

Selected work

Enterprise Onboarding

Enterprise Onboarding Transformation

Redesigned a 5-day classroom onboarding into a blended 30-day journey, reducing time-to-productivity by 40% across 2,000+ annual hires.

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Compliance Training

Compliance Training Modernization

Modernized 47 legacy compliance courses into scenario-based, mobile-responsive modules achieving 100% completion rate across 8,000 employees.

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Onboarding

New Hire Onboarding Journey

A comprehensive 90-day onboarding program that reduced time-to-productivity by 40% for a Fortune 500 tech company.

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Compliance

Cybersecurity Awareness Training

Gamified compliance training that achieved 94% completion rate and 85% knowledge retention. Features scenario-based learning and real-world simulations.

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Leadership Development

Leadership Essentials Program

Building tomorrow's leaders through experiential learning and peer coaching circles.

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Sales Enablement

Sales Enablement Platform

Equipping sales teams with product knowledge, competitive intelligence, and consultative selling skills.

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Culture & DEI

Diversity, Equity & Inclusion Training

Fostering inclusive workplace culture through thoughtful, scenario-based learning experiences.

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Learning Operations

Manager Pulse — First-30 Onboarding Dashboard

Wired the LMS, HRIS, and ticketing data into a single manager dashboard so drop-off in week one stopped surfacing as quarterly attrition.

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Playable work

Workplace Safety Fundamentals — SCORM Demo

A comprehensive workplace safety course demonstrating SCORM 1.2 capabilities with interactive scenarios and assessments.

scorm
Open package

Leadership Communication Lab — SCORM 2004

Scenario-based leadership communication modules packaged as SCORM 2004 for completion tracking in enterprise LMS deployments.

scorm
Open package

Enterprise Onboarding Toolkit — Manager Edition

Manager-facing onboarding companion with day-30/60/90 conversation guides and structured check-in prompts for enterprise people leaders.

scorm
Open package

Privacy Drills: 4-Minute Compliance Refresh

Bite-size SCORM 1.2 microlearns clinicians can run between shifts. Built for enterprise privacy refreshes that need completion data, not seat-time.

scorm
Open package

Manager Pulse Dashboard — xAPI Walkthrough

Interactive walkthrough of the dashboard built for the Manager Pulse program. Shows the verbs, thresholds, and coaching prompts in context.

file
Open package

Sales Enablement Battlecards — 5-Module Suite

Five SCORM 2004 modules covering ICP framing, objection handling, demo flow, win/loss debriefs, and competitive differentiation. Suite version of the NDA engagement.

scorm
Open package

Recommendations

Sarah transformed our onboarding program from a disconnected checklist into a measurable learning journey. New hire time-to-productivity dropped by 40% within the first quarter after launch. Her ability to connect learning design with business metrics is exceptional.

Lisa Nguyen · VP of People & Learning

Her redesign of our compliance suite led to a 98% completion rate, stronger audit readiness, and the first accessibility-complete rollout we've ever achieved. Sarah doesn't just design courses—she transforms learning cultures.

Robert Chen · Chief Learning Officer

Sarah built a multilingual compliance curriculum that satisfied both EU GDPR refresh requirements and FDA documentation expectations. Localization handoffs were painless, auditors praised the scaffolding, and our field teams finally had practice scenarios that mirrored real escalation paths.

David Okonkwo · Director of Regulatory Training

I hired Sarah twice — once for an onboarding rebuild and once to instrument it. The Manager Pulse dashboard cut our 90-day attrition by half within two cohorts. She is the rare L&D leader whose work shows up in the people-ops weekly review, not just the LMS report.

Amelia Thorne · Former CHRO

I co-designed the Leadership Essentials cohorts with Sarah. She runs a peer-coaching circle the way a good editor runs a newsroom — protective of the writers, ruthless about the work. Promotion rate within 12 months was up 24%, and the rubric she wrote is still the one our managers run.

Marcus Lee · Senior Learning Architect

Credentials

Certified Professional in Talent Development (CPTD)

ATD · 2022-06-01

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Project Management Professional (PMP)

PMI · 2021-03-15

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Certified ScrumMaster (CSM)

Scrum Alliance · 2020-08-10

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IAAP Certified Accessibility Associate

IAAP · 2023-01-20

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Articulate Storyline Expert

Articulate · 2023-05-15

Methods

  • SAM
  • ADDIE

Start a conversation

Scale your onboarding without scaling your team.

Most onboarding programs cost too much and teach too little. I rebuild them so the first 30 days actually stick.

Q3 2026 · Two concurrent engagements

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