Project case study (STAR)
HIPAA Refresh: 'The 8-Minute Rule'
Cut a 90-minute HIPAA module to 8 minutes of branching scenarios. Completion went from 61% → 92% across a 14-hospital health system.
Impact & Results
Step 1 — The Situation
A 14-hospital health system saw annual HIPAA completion drop to 61% after rolling out a 90-minute legacy course. Clinical staff were dropping out mid-module and managers were chasing completions through Q4.
Step 2 — The Task
As a Senior Instructional Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Process timeline
ADDIE Process
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Step 4 — The Solution
Cut seat-time by 80% while keeping audit defensibility. Required: traceable assessment per OCR audit criteria, ADA-compliant, deployable on Cornerstone LMS in 6 weeks.
Tools Used
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