Enterprise Onboarding Transformation

Projectdraft

Project case study (STAR)

Redesigned a 5-day classroom onboarding into a blended 30-day journey, reducing time-to-productivity by 40% across 2,000+ annual hires.

Aug 15, 2024

512 views

OnboardingEnterpriseBlended LearningLeadershipManager Guides

Impact & Results

Learners Reached

88%

Completion Rate

94%

Satisfaction

$1.2M annually

Cost Savings

40%

Time Saved

40%

faster time-to-productivity

88%

completion (up from 62%)

+32 NPS

manager confidence in new hires

$1.2M

annual delivery savings

6 months

Project Duration

SAM

Methodology

Senior Learning Experience Designer

Designer Role

Enterprise Onboarding

Step 1 — The Situation

The client had a 5-day classroom onboarding program that was expensive to deliver, hard to scale, and produced inconsistent results. New hires were overwhelmed with information and struggled to apply what they learned.

Step 2 — The Task

As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.

Process timeline

SAM Process

Preparation

Gather information and set goals

Iterative Design

Design, prototype, review

Iterative Development

Develop, implement, evaluate

Preparation

Gather information and set goals

Iterative Design

Design, prototype, review

Iterative Development

Develop, implement, evaluate

Project timeline

4 updates

Mar 1, 2024milestone

Project kickoff and needs analysis

Apr 15, 2024milestone

Design prototype completed

Jun 1, 2024milestone

Pilot launch with 50 new hires

Aug 15, 2024milestone

Full rollout to all locations

Step 4 — The Solution

I designed a blended 30-day journey that spreads learning over time, combines self-paced modules with live sessions, and provides just-in-time performance support. The program includes interactive scenarios, manager guides, and progress tracking.

Step 5 — The Impact

Measurable results: - 40% reduction in time-to-productivity - 2,000+ new hires onboarded annually - 94% learner satisfaction score - 88% completion rate (up from 62%) - $1.2M annual savings in training delivery costs

Tools Used

Articulate StorylineRise 360Adobe PremiereMiroFigma

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