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Enterprise Onboarding
Enterprise Onboarding Transformation
Redesigned a 5-day classroom onboarding into a blended 30-day journey, reducing time-to-productivity by 40% across 2,000+ annual hires.
512 views
8/15/2024
Experience the Deliverable
Launch the interactive course built for this project.
SAM Process
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Preparation
Gather information and set goals
Iterative Design
Design, prototype, review
Iterative Development
Develop, implement, evaluate
Project timeline
4 updates
Mar 1, 2024milestone
Project kickoff and needs analysis
Apr 15, 2024milestone
Design prototype completed
Jun 1, 2024milestone
Pilot launch with 50 new hires
Aug 15, 2024milestone
Full rollout to all locations
Overview
A comprehensive redesign of enterprise onboarding that transformed a traditional 5-day classroom experience into a modern, blended 30-day learning journey.
The project involved:
- Converting instructor-led content to self-paced modules
- Adding interactive scenarios and simulations
- Creating manager guides and performance support tools
- Building assessment and tracking systems
- Integrating with HR systems for seamless handoffs
The Challenge
The client had a 5-day classroom onboarding program that was expensive to deliver, hard to scale, and produced inconsistent results. New hires were overwhelmed with information and struggled to apply what they learned.
The Solution
I designed a blended 30-day journey that spreads learning over time, combines self-paced modules with live sessions, and provides just-in-time performance support. The program includes interactive scenarios, manager guides, and progress tracking.
Key Decisions
Key design decisions:
- Spaced learning approach: Content delivered over 30 days instead of 5
- Blended modality: 60% self-paced, 40% live interaction
- Scenario-based learning: Real situations new hires face
- Manager involvement: Structured check-ins and support tools
- Microlearning modules: 10-15 minute chunks for busy schedules
Results
Measurable results:
- 40% reduction in time-to-productivity
- 2,000+ new hires onboarded annually
- 94% learner satisfaction score
- 88% completion rate (up from 62%)
- $1.2M annual savings in training delivery costs
Tools Used
Articulate Storyline
Rise 360
Adobe Premiere
Miro
Figma