Sarah ChenTransforming complex business challenges into engaging learning journeys that drive measurable performance improvements.
@sarah-chen
Open to opportunitiesTransforming complex business challenges into engaging learning journeys that drive measurable performance improvements.
I'm a learning experience designer with 8+ years of experience creating impactful training programs for enterprise organizations. My approach combines instructional design best practices with modern technology to create experiences that learners actually enjoy. I specialize in: • Enterprise Onboarding - Reducing time-to-productivity for new hires • Compliance Training - Making mandatory training engaging and effective • Leadership Development - Building tomorrow's leaders through experiential learning • Sales Enablement - Equipping sales teams with the skills they need to succeed I'm passionate about measuring learning impact and using data to continuously improve. Every project I work on includes clear success metrics and post-launch optimization.
San Francisco, CA
8+ years experience
Member since December 2025
Usually replies within a day
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Projectdraft
Project case study (STAR)
New Hire Onboarding Journey
A comprehensive 90-day onboarding program that reduced time-to-productivity by 40% for a Fortune 500 tech company.
Oct 10, 2024
287 views
OnboardingFortune 500TechSCORMManager Guides
Category
Onboarding
Visibility
Public
Portfolio reach
287 views
Published
20 months ago
Impact & Results
1.5K
Learners Reached
92%
Completion Rate
40%
faster time-to-productivity
92%
completion rate
12
SCORM modules shipped
1,500
hires through the program
5 months
Project Duration
Senior Learning Experience Designer
Designer Role
Onboarding
Category
Step 1 — The Situation
Fortune 500 tech company onboarding new hires across 9 product teams was leaning on a generic week-1 orientation deck. Time-to-first-PR varied 6 weeks across teams, and managers had no shared playbook for the 30/60/90 check-ins.
Step 2 — The Task
As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Step 4 — The Solution
Stand up a structured 90-day journey with role-aware modules, a manager toolkit with conversation prompts at every checkpoint, peer-buddy pairing inside HRIS, and a single dashboard so HR + people leaders see real-time progress instead of waiting for the day-90 survey.
Step 5 — The Impact
Outcomes: - 40% faster time-to-productivity across 1,500 hires - 92% completion (vs. 71% on the legacy week-1 deck) - Peer-buddy pairings continued past the program in 71% of cases - Slack milestone celebrations replaced the legacy quarterly recognition email
Tools Used
Storyline 360Cornerstone LMSSlackNotion
Related Work
Enterprise Onboarding Transformation
Redesigned a 5-day classroom onboarding into a blended 30-day journey, reducing time-to-productivity by 40% across 2,000+ annual hires.
512 views
Compliance Training Modernization
Modernized 47 legacy compliance courses into scenario-based, mobile-responsive modules achieving 100% completion rate across 8,000 employees.
394 views
Cybersecurity Awareness Training
Gamified compliance training that achieved 94% completion rate and 85% knowledge retention. Features scenario-based learning and real-world simulations.
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Leadership Essentials Program
Building tomorrow's leaders through experiential learning and peer coaching circles.
156 views
Ready to work with Sarah?
Have a project in mind or want to discuss opportunities? Let's connect and see how we can work together.