Project case study (STAR)
Compliance Training Modernization
Modernized 47 legacy compliance courses into scenario-based, mobile-responsive modules achieving 100% completion rate across 8,000 employees.
Impact & Results
Step 1 — The Situation
The organization had 47 legacy compliance courses built in Flash that were outdated, not mobile-friendly, and had completion rates below 60%. Employees dreaded taking them, and audit compliance was at risk.
Step 2 — The Task
As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Process timeline
ADDIE Process
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Identify needs, learners, and goals
Create learning objectives and strategy
Build content and materials
Deploy training to learners
Measure effectiveness and iterate
Project timeline
4 updates
Audit review and gap analysis
First batch of 10 courses launched
Second batch of 20 courses launched
All 47 courses completed and deployed
Step 4 — The Solution
I led the complete redesign of all 47 courses using modern instructional design principles. Each course was transformed into a scenario-based, mobile-responsive module with branching scenarios and immediate feedback.
Step 5 — The Impact
Audit-ready results: - 100% completion rate (up from 58%) - 90% knowledge retention score - 8,000 employees trained - Mobile usage: 67% of completions - Zero audit findings related to training
Tools Used
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