Sarah ChenTransforming complex business challenges into engaging learning journeys that drive measurable performance improvements.
@sarah-chen
Open to opportunitiesTransforming complex business challenges into engaging learning journeys that drive measurable performance improvements.
I'm a learning experience designer with 8+ years of experience creating impactful training programs for enterprise organizations. My approach combines instructional design best practices with modern technology to create experiences that learners actually enjoy. I specialize in: • Enterprise Onboarding - Reducing time-to-productivity for new hires • Compliance Training - Making mandatory training engaging and effective • Leadership Development - Building tomorrow's leaders through experiential learning • Sales Enablement - Equipping sales teams with the skills they need to succeed I'm passionate about measuring learning impact and using data to continuously improve. Every project I work on includes clear success metrics and post-launch optimization.
San Francisco, CA
8+ years experience
Member since December 2025
Usually replies within a day
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Projectdraft
Project case study (STAR)
Leadership Essentials Program
Building tomorrow's leaders through experiential learning and peer coaching circles.
Aug 1, 2024
156 views
LeadershipPeer Coaching360 FeedbackExperiential Learning
Category
Leadership Development
Visibility
Public
Portfolio reach
156 views
Published
23 months ago
Impact & Results
450
Learners Reached
89%
Completion Rate
89%
completion across cohorts
+24%
promotion rate within 12 mo
4.7/5
peer coaching rating
450
leaders through the program
Senior Learning Experience Designer
Designer Role
Leadership Development
Category
Step 1 — The Situation
An emerging-leader pipeline was leaning entirely on shadowing — promotion rates within 12 months hovered at 11%, and exit interviews flagged 'no real coaching' as the top reason ICs declined the manager track.
Step 2 — The Task
As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Step 4 — The Solution
Design a 6-month cohort program anchored on peer coaching circles of 4 plus a real-world application project — the goal was reps in the role, not seat-time, with 360 feedback at midpoint and end.
Step 5 — The Impact
Outcomes: - Promotion rate within 12 months jumped from 11% → 35% - 89% completion across 4 cohorts (450 leaders) - Peer coaching circles rated 4.7/5 — higher than any internal training in company history - Mentor-paired ICs reported a 31% lift in role clarity at the 90-day check-in
Tools Used
Storyline 360ZoomMentorcliQSlack
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Ready to work with Sarah?
Have a project in mind or want to discuss opportunities? Let's connect and see how we can work together.