Project case study (STAR)
Leadership Essentials Program
Building tomorrow's leaders through experiential learning and peer coaching circles.
Impact & Results
Step 1 — The Situation
An emerging-leader pipeline was leaning entirely on shadowing — promotion rates within 12 months hovered at 11%, and exit interviews flagged 'no real coaching' as the top reason ICs declined the manager track.
Step 2 — The Task
As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Step 4 — The Solution
Design a 6-month cohort program anchored on peer coaching circles of 4 plus a real-world application project — the goal was reps in the role, not seat-time, with 360 feedback at midpoint and end.
Step 5 — The Impact
Outcomes: - Promotion rate within 12 months jumped from 11% → 35% - 89% completion across 4 cohorts (450 leaders) - Peer coaching circles rated 4.7/5 — higher than any internal training in company history - Mentor-paired ICs reported a 31% lift in role clarity at the 90-day check-in
Tools Used
Related Work
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New Hire Onboarding Journey
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Cybersecurity Awareness Training
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