Manager Pulse — First-30 Onboarding Dashboard | Sarah Chen

Projectdraft

Project case study (STAR)

Manager Pulse — First-30 Onboarding Dashboard

Wired the LMS, HRIS, and ticketing data into a single manager dashboard so drop-off in week one stopped surfacing as quarterly attrition.

Nov 12, 2025

264 views

xAPILearning AnalyticsOnboardingManager EnablementPower BI

Impact & Results

1.3K

Learners Reached

96%

Completion Rate

91%

Satisfaction

$340K annually (retention vs. backfill model)

Cost Savings

~6 hrs/wk per people leader

Time Saved

−51%

90-day attrition vs. prior cohort

94%

manager weekly active use

7 days

median time to first coaching nudge

regions live

3 months

Project Duration

SAM

Methodology

Senior Learning Experience Designer

Designer Role

Learning Operations

Step 1 — The Situation

A 4,200-person enterprise SaaS had completion data in Cornerstone, time-to-first-PR data in GitHub, and manager check-ins documented nowhere. People leaders only learned about disengaged hires when they quit at day 90.

Step 2 — The Task

As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.

Process timeline

SAM Process

Preparation

Gather information and set goals

Iterative Design

Design, prototype, review

Iterative Development

Develop, implement, evaluate

Preparation

Gather information and set goals

Iterative Design

Design, prototype, review

Iterative Development

Develop, implement, evaluate

Step 4 — The Solution

Stand up a single manager-facing dashboard that fuses LMS xAPI verbs, HRIS tenure events, and a lightweight check-in form, with thresholds that trigger a coaching prompt instead of a quarterly report.

Step 5 — The Impact

Tools Used

Cornerstone LMSxAPI / cmi5Power BIWorkdaySlack

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