Project case study (STAR)
New Hire Onboarding Journey
A comprehensive 90-day onboarding program that reduced time-to-productivity by 40% for a Fortune 500 tech company.
Impact & Results
Step 1 — The Situation
Fortune 500 tech company onboarding new hires across 9 product teams was leaning on a generic week-1 orientation deck. Time-to-first-PR varied 6 weeks across teams, and managers had no shared playbook for the 30/60/90 check-ins.
Step 2 — The Task
As a Senior Learning Experience Designer, I led the end-to-end design and development of this project — from discovery and needs analysis through final delivery and implementation support.
Step 4 — The Solution
Stand up a structured 90-day journey with role-aware modules, a manager toolkit with conversation prompts at every checkpoint, peer-buddy pairing inside HRIS, and a single dashboard so HR + people leaders see real-time progress instead of waiting for the day-90 survey.
Step 5 — The Impact
Outcomes: - 40% faster time-to-productivity across 1,500 hires - 92% completion (vs. 71% on the legacy week-1 deck) - Peer-buddy pairings continued past the program in 71% of cases - Slack milestone celebrations replaced the legacy quarterly recognition email
Tools Used
Related Work
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